Terms and Conditions

• • To use this Website or place an order, you must be 18 years of age or older.
• • By placing an order, you confirm that you meet this age requirement and have the legal capacity to enter into a binding agreement.

We accept the following payment methods:

• • PayPal
• • Credit and debit cards, including Visa, MasterCard, American Express, and other supported card providers

All payments are subject to verification and approval by the relevant payment service provider.

Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms.

3.1 Return Requests

Change of mind:

• • Return requests must be submitted within 7 days of receipt. Return shipping costs are the responsibility of the customer.

Product issues (defective or not as described):

• • Requests must be submitted within 30 days of receipt. Approved cases will have return shipping costs covered by us.

3.2 Return Conditions

• • Items must be unused, unworn, and returned in original packaging
• • Items must remain suitable for resale
• • Sale or promotional items are non-returnable and non-exchangeable unless defective or incorrect

We offer international shipping; however, delivery to certain countries or regions may be restricted due to logistical or regulatory limitations.

Customs duties, import taxes and other charges may apply depending on the destination. These charges are determined by local authorities and are the responsibility of the customer, unless otherwise stated at checkout.

We respect your privacy and are committed to protecting your personal information.

Your use of the Website is subject to our Privacy Policy, which explains how personal data is collected, used, and stored.

5.1 Information Collected

We may collect the following types of information:

• • Information provided directly by you when placing an order or contacting customer support
• • Information collected automatically, such as device information, browser data, IP address, and cookies
• • Information required for payment processing, handled by third-party payment providers (e.g. PayPal or card processors)

We do not operate email marketing campaigns or subscription-based communications.

5.2 Cookies

Cookies may be used to support website functionality, security, and basic analytics. You may manage or disable cookies through your browser settings.

5.3 Data Storage & International Transfers

• • Personal data is primarily stored in the United States.
• • International users acknowledge that data may be transferred across borders and processed under U.S. law.

To the maximum extent permitted by law:

• • We are not liable for losses caused by factors beyond our reasonable control, including third-party service providers or courier delays
• • Product-related issues will be handled strictly in accordance with our Returns & Refund Policy

In the event of a dispute arising from these Terms or your use of the Website, we encourage resolution through binding arbitration, unless applicable law requires otherwise.

Arbitration will be conducted in accordance with applicable U.S. laws and procedures.

If you have any questions regarding these Terms, your order, or your personal data, please contact us at: [email protected]

Our support team responds within 1–2 business days (up to 48 hours).

These Terms, together with our Privacy Policy and Returns & Refund Policy, constitute the entire agreement between you and rivellee regarding your use of the Website.

This section and all related disclaimers shall be interpreted and enforced in accordance with the laws of the United States, as applicable, together with all other relevant local laws. This includes, without limitation, the laws of the merchant’s place of business registration（CA）, the jurisdictions in which our business activities are conducted, and any legal, regulatory, or compliance obligations arising from the jurisdictions of our partners, acquirers, or third-party service providers

 

Company Name:HANUIN INC

 

Company Address:760 Meridian Way, San Jose, CA 95126